Privacy Policy

1. Introduction

Welcome to PropertyGuide ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at info@primelifeenterprise.com

This Privacy Policy applies to all information collected through our website (https://propertyguide.co.uk), and/or any related services, sales, marketing or events (we refer to them collectively in this Privacy Policy as the "Services").

2. Information We Collect

Personal information you disclose to us:

• Contact Data: We collect your name, email address, phone number, and other similar contact data when you contact us through our website.
• Communications Data: We collect any communication you send to us, whether through the contact form on our website, email, or other means.
• Usage Data: We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information.

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To respond to user inquiries/offer support to users
• To send administrative information to you
• To send you marketing and promotional communications (if you have opted in)
• To deliver educational content and resources
• For other business purposes such as data analysis, identifying usage trends, and evaluating and improving our Services

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

8. What Are Your Privacy Rights?

Depending on your location, you may have certain rights under applicable data protection laws. These may include the right to:

• Request access and obtain a copy of your personal information
• Request rectification or erasure of your personal information
• Restrict the processing of your personal information
• If applicable, to data portability
• Withdraw your consent at any time where we rely on consent to process your personal information

To make such a request, please use the contact details provided below. We will respond to your request within 30 days.

9. Updates to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) by email at: